Telecommunicator

Responsibilities

• This is a position involving substantial responsibility. This position may be filled by an employee who has demonstrated knowledge and skill sufficient to perform duties with little or no supervision.
• Employee will be responsible for the knowledge and able administration of daily 9-1-1 operations and communications.
• Position is part time and may require special activities and unscheduled duties and responsibilities.
• Applicant must have a valid driver’s license and/or reliable transportation to report to work on short notice.
• Must be bondable, subject to successful completion of a thorough background investigation. No serious misdemeanors or any felony convictions. Three professional and three personal references will be required.
• Considerable ability to communicate orally and in writing; ability to perform under stress; successfully maintain strictest degree of confidentiality; strong working knowledge of 9-1-1 policies and procedures as outlined by the St. Clair County Emergency Telephone Systems Board; typing ability is required.
• US citizen and a resident of St. Clair County, or residency established within the first six (6) months after hire.
• High school education or equivalent with a preference of post-secondary education.
• Reports to the Telecommunications Supervisor(s).
• This is a collective bargaining agreement (union) position

• In addition to performing the basic telecommunicator duties and possessing qualifications for this position, the employee will also be responsible for:
• Relief or providing relief for telecommunicators and assuring the continuity of operations and service to the public and agencies to whom we serve.
• All equipment necessary for performing the functions of their job, to include documenting in writing to the Telecommunicator Supervisor(s) and equipment failure or malfunction.
• Coordination of activities between fellow telecommunicators.
• Attending and passing all required classes.
• Warrant Computer (ICJ)
  • Entry
  • Modification
  • Cancellation
  • Inquiry
• CAD Computer
  • All necessary functions
• Severe Weather Operations / Activation
• Weekly and Monthly Radio Tests
• All aspects of the LEADS System
  • Entry
  • Modification
  • Cancellation
  • Inquiry
  • Validation
• Competent on all telephone and radio frequencies

All of the above requirements and qualifications are necessary for initial employment or promotion and must be maintained as a condition of continued employment. St. Clair County reserves the right to amend, add to, modify, revise or eliminate job-related duties, requirements and qualifications.