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Family Resource Advocate

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: Springfield Urban League
Full Time position
Listed on 2026-07-17
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Child Development/Support
Salary/Wage Range or Industry Benchmark: 16.5 - 16.75 USD Hourly USD 16.50 16.75 HOUR
Job Description & How to Apply Below

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Family Resource Advocate

9 Month Full Time Apple Orchard Site, Springfield, IL, US

Salary Range: $16.50 To $16.75 Hourly

SUMMARY

The Family Resource Advocate is responsible for providing quality, comprehensive child/family support services to preschoolers and their families; providing support, training and case management to assist parents in meeting the needs of their children and enhancing parents’ role as the primary influence on their child’s education and development and supporting parents in increasing their economic stability; determining eligibility for program, enrolling families in program, enlisting parental involvement in child educational programs;

working with parents in identifying and achieving goals; accessing support services; creating training programs; and facilitating positive parent, school and student relationships.

ESSENTIAL FUNCTIONS
  • Establishes a relationship of trust with Head Start children and families.
  • Works with parents and caregivers, providing information and supportive services as needed. This includes conducting a Family Assessment with each enrolled family and negotiating/implementing an Individualized Family Partnership Agreement with them, as well as quarterly meetings with those families who have selected to receive ongoing services. This includes completing required contacts and paperwork for the services provided to each assigned family.
  • Makes appropriate referrals for families and children and follows up on referrals to determine if services were received and needs were met.
  • Interview interested families during enrollment for completion of application and enrollment process by utilizing application checklist.
  • Provide completed application to the Site Manager for review and approval.
  • Obtain income documentation to verify eligibility.
  • Provide actual income documentations, i.e. W2, 1040, RASP, Child support, etc. to ERSEA Coordinator.
  • Obtain hard copies of IEP’s and IFSP’s during enrollment.
  • Hard copies of IEP’s and IFSP’s will be provided to Special Services Coordinator in 24 hours.
  • Maintain files in a locked file cabinet.
  • Send via U.S. Mail official notification to families to inform them of selection for enrollment.
  • Enter reasons and causes of absences into Child Plus daily.
  • Per the Attendance Document Procedures, provides follow-up on children with attendance issues by making contact with families within the hour of the absence.
  • Works closely with teaching staff to coordinate home visits (when agreed upon by both parties), share pertinent information, collaborate on family concerns, and provide united support to families.
  • Attends staff meetings, training sessions, Family Committee Meetings and Community Service Provider Meetings as recommended by the Family Resource Development Coordinator.
  • Provides crisis intervention services to Head Start families within the scope of the agency’s resources.
  • Distributes information regarding adult education, employment, male involvement, and family involvement to Head Start families.
  • Distributes health education information to classroom staff and parents and forwards incoming health-related records and information to the site’s Data Clerk.
  • Offers updates regarding local social service and health service-related resources for families.
  • Helps identify medical and dental issues and makes referrals to health agencies.
  • Assists with ongoing health screenings held at each Site or in the community as arranged by the Health Services Staff.
  • Submits records of children’s illnesses and health needs as identified in the assigned classrooms and assures that proper follow-up action is taken in consultation with the parent and/or a health professional.
  • Works with Data Clerk to maintain records required in the children’s site files.
  • Provides assistance and support in health emergencies at the site and provides follow-up, as appropriate.
  • Consults with staff on child abuse and neglect issues and fulfills mandated reporter duties per State of Illinois laws.
  • Maintains confidentiality and professionalism at…
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