Software Engineer - Activation & Retention

About Reverb

Reverb is the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments. Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers around the world. By focusing on inspiring content, price transparency, musician‑focused e‑commerce tools, a music‑savvy customer service team, and more, Reverb has created an online destination where the global music community can connect over the perfect piece of gear.

The Activation & Retention team owns the experience that turns first‑time visitors into active users and keeps them coming back. That means building and maintaining some of Reverb's most critical products like the Feed that hundreds of thousands of music makers use every day, along with the onboarding flows, notifications, and personalization systems that shape the full journey.

• Ship full‑stack features across our Rails, React, and Graph
  
  QL codebases, building comfort in new parts of the stack as you go.
• Own features end‑to‑end from scoping and definition through testing, rollout and monitoring.
• Collaborate across engineering, product, and design to scope and refine early concepts and see them through release.
• Debug production issues methodically and clearly communicate problems with your team.
• Participate in code review, contribute to architecture and documentation, and advocate for tech debt and testing as part of your regular work.
• Take ownership of the health and performance of your team's services, not just the work you ship.

• 2‑4 years of professional software engineering experience.
• Solid fundamentals in Ruby/Rails and JavaScript/React and comfort working across the stack.
• Familiarity with Graph
  
  QL or eagerness to learn it.
• Understanding of web architecture, including the separation of frontend and backend concerns and thoughtful API design.
• Clear communicator who can scope and explain tradeoffs to engineers, product managers, and designers alike.
• Experience with AI workflows, Type Script, Datadog, Docker, Kubernetes, and Git Hub Actions is a plus.

• 100% paid premiums for medical, dental, and vision coverage for the employee, spouse or domestic partner, and all eligible dependents (including gender‑affirming care).
• Life, AD&D, and supplemental long‑ and short‑term disability insurance.
• Matching 401(k).
• Generous PTO policy that includes vacation, sick/mental health days plus 11 paid holidays and two floating holidays.
• Professional development and continued learning opportunities through access to mentoring, 1:1 coaching, and platforms like Skillsoft.
• 18 weeks of gender‑neutral parental leave for the birth or adoption of a child.
• Up to $25,000 reimbursement of adoption and/or surrogacy related expenses.
• Paid sabbatical program.
• Annual work/life stipend.
• Ways to give back to your community through volunteer time off.

108, USD per year (US)

Remote‑eligible roles are available in all U.S. states except Alaska and Hawaii. Remote roles are currently only available within the U.S. unless otherwise specified.

Reverb is an equal‑opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.