Lead Freight Handler

McDonough, Georgia, 438 Westridge Parkway, McDonough, GA 30253, USA

Monday through Friday 8:00 AM to 4:30 PM.

This position is responsible for shipping and receiving warehouse merchandise in a timely, accurate manner to ensure the smooth operation of the warehouse and support the Company’s business. The role oversees front‑line activities and training of one or more employees.

• Ships parcels through Warehouse Management System (WMS).
• Accurately picks and packs items for shipping.
• Unloads packs, secures and stores incoming and outgoing shipments. Prepares delivery orders.
• Maintains inventory of shipping materials and supplies.
• Operates multiple style lift trucks or uses hand truck to move, convey, or hoist shipments from shipping and receiving platform to storage or work area.
• Performs maintenance tasks including: cleaning, sanitizing, and maintaining equipment and machines.
• Cross‑trains in additional responsibilities.
• May submit for processing account payables for freight movements.
• Corresponds with shipper to rectify issues related to damages and shortages.
• Coordinates the movement and pricing of freight.
• Obtains shipping rate quotes and shipping services for customers.
• Arranges pickups and deliveries of small parcels.
• Routes and rates warehouse freight.
• Provides manager with input on scheduling needs, customer service issues, work quality issues, and training needs.
• Stays up‑to‑date on all regulatory and procedure changes.
• Conducts WMS system‑driven daily cycle counts as necessary.
• Trains new employees in shipping and receiving methods and in operation of equipment.
• Acts as lead person in ensuring the timely and accurate shipment of product daily as well as prompt and accurate recording of incoming shipments.
• Assists manager to ensure smooth operation of the warehouse.
• Ensures that documentation is complete.
• Initiates resolution of problems as they arise.
• Oversees the cleanliness of the facility.
• Reconciles any discrepancies in the cycle counting process by conducting root cause analysis to identify cause.
• Leads daily shift meetings and balances workloads appropriately to meet demand.
• Trains employees on safety topics and other warehouse related trainings.
• Ensures all employees are fully trained on each different style forklift and has completed necessary training.
• In the absence of the Warehouse Supervisor, assumes responsibility for shift operations.

• Previous warehouse experience
• Previous managerial/supervisory experience

$21.00-$26.00 based on education and experience.

Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships, Support, Determination, Value, and a High Level of Accountability.

• Analytical: Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality; gathers and analyzes information skillfully; demonstrates ability to multi‑task and establish priorities.
• Customer Oriented: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; demonstrates ability to speak clearly and persuasively in positive and negative situations; listens and gets clarification; responds well to questions.
• Interpersonal
  
  Skills:
  
  Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things; takes responsibility for own actions; contributes to building a positive team spirit; supports everyone’s efforts to succeed.
• Motivation: Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
• Problem Solving: Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Work Standards: Sets high standards and well‑defined realistic goals for one’s self; displays a high level of effort and commitment towards completing tasks in…