Administrative Assistant

Position

Administrative Assistant

Bay Meadow Apartments, Springfield, MA

1692

1

POAH Communities is a mission‑driven organization managing over 13,000 affordable housing apartments. With a staff of more than 500 professionals, we believe that quality housing management goes beyond safe, comfortable homes; it creates environments where residents can thrive.

We are seeking a highly qualified professional to serve as an Administrative Assistant supporting the property management team. The individual will perform general clerical tasks, manage the office, receive calls, take messages, route correspondence, and contribute to small‑scale projects.

• Strong organizational skills with the ability to perform and prioritize multiple tasks with excellent attention to detail and accuracy
• Solid verbal, written and customer‑service communication skills
• Proficient computer skills and in‑depth knowledge of Microsoft Office Suite (Word, PowerPoint, Excel and Outlook)
• Project coordination experience and following through on projects to successful completion
• Confidence in creating effective solutions for challenges or problems
• Knowledge of standard office administrative practices and procedures
• Knowledge of property management, real‑estate or affordable housing a plus
• Flexibility, positive attitude, teamwork and willingness to learn are a must
• Ability to work well with all levels of internal management, staff, outside clients and vendors
• Sensitivity to confidential resident matters may be required

• Perform administrative and office support activities
• Maintain data and supporting information in the internal property management database system
• Receive and distribute mail to appropriate personnel
• Seek opportunities to enhance communications and build collaborative relationships with supervisors and colleagues
• Complete other tasks assigned by the Property Management team

• Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
• Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; life & AD&D insurance; free financial coaching
• Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually
• Paid Leave: 12 weeks parental leave, bereavement, jury duty, voting leave
• Incentives: Employee referral bonus, suggestion rewards, employee recognition programming
• Professional Development: Tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications

USD $20.00 – $23.00 per hour

POAH Communities embraces equal opportunity employment and values workforce diversity.