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Clinic Support Staff - Springfield

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: RIVER VALLEY COUNSELING CENTER, INC
Full Time position
Listed on 2026-06-26
Job specializations:
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 21 - 21.5 USD Hourly USD 21.00 21.50 HOUR
Job Description & How to Apply Below

Clinic Support Staff - Springfield Outpatient Clinic (Full Time)

Requisition : 1071 |
Salary Range: $21.00 - $21.50 per hour

Position Summary

This position provides essential secretarial and receptionist support to ensure the smooth operation of our clinic, including managing client records, verifying insurance, scheduling appointments, handling phone calls, and maintaining a professional front office environment. The role requires confidentiality, strong communication skills, and the ability to efficiently support staff, clients, and administrative functions.

Key Responsibilities
  • Provide secretarial and clerical support for effective site operation.
  • Coordinate and schedule appointments or meetings for professional staff.
  • Organize and maintain accurate files and records and retrieve files as necessary.
  • Answer phone calls promptly and courteously, and take and communicate messages accurately.
Qualifications
  • Required: High school graduate with emphasis on Secretarial Sciences. Minimum six months of experience in a computerized office environment; computer literacy required.
  • Preferred: Bilingual language capabilities.
Benefits

Salary based on years of experience, level of education, specialty, and licensure/certifications. Additional compensation for advanced education for qualifying positions.

  • Generous time off benefits for eligible positions.
  • Exclusive employee discounts.
  • Excellent and affordable insurance including health, vision, dental, and pet insurance.
  • Mileage reimbursement.
  • 403(b) matching contribution.
  • Continuing Education Unit (CEU) reimbursement.
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