Administrative Assistant

Overview

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

About The Role:

POAH Communities is seeking a highly qualified professional to serve as an Administrative Assistant to support the property management team. This individual will perform general clerical tasks, help manage the property management office, receive calls, take messages and route correspondence as well as contribute to small-scale projects.

Springfield is the largest city in western Massachusetts. Bay Meadow was built in 1943, converted to affordable housing in the 1980s, and features project-based rental assistance through the Section 8 program, a landscaped campus, and community facilities.

• Perform general administrative and office support activities.
• Maintain data and supporting information in internal property management database systems.
• Receive and distribute mail to appropriate personnel.
• Assist with office operations and contribute to effective communications within the team.
• Support project-related activities and help manage small-scale projects as needed.

• Strong organizational skills with the ability to prioritize multiple tasks and maintain attention to detail.
• Solid verbal, written and customer service communication skills.
• Proficient computer skills and knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
• Project coordination experience and track record of following through to successful completion.
• Ability to create effective solutions for challenges or problems.
• Knowledge of standard office administrative practices and procedures.
• Knowledge of property management, real estate or affordable housing a plus.
• Flexibility, positive attitude, team orientation and willingness to learn.
• Ability to work with all levels of internal management and staff, outside clients and vendors.
• Sensitivity to confidential resident matters may be required.

• Health & Wellness:
  Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts.
• Financial: 401(k) with up to 4% company match; FSA options;
  Life & AD&D insurance; financial coaching.
• Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
• Paid Leave: 12 weeks Parental Leave;
  Bereavement;
  Jury Duty;
  Voting.
• Incentives:
  
  Employee referral bonus, suggestion rewards, employee recognition programs.
• Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications.

Our salary is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at

POAH Communities maintains active presence on social channels. Pay Rate: $20.00–$23.00