Inspectional Service Clerk, Senior

Responsible for monitoring all of the applications to the Zoning Board of Appeals, scheduling of the agenda for monthly Board meetings, publishing of legal ads, and seeing that all pertinent paper work is filed with the City Clerk’s Office for compliance with federal or state law, rule or regulation. This position works closely with the zoning and building inspectors to relay necessary information.

Work is performed with exercise of considerable initiative and judgment in making work decisions of important public and legal consequences, under the supervision of the Building Commissioner or designee, who reviews work through reports and conferences. Supervision is frequently exercised over clerical employees of a lesser grade.

• Clerical work of considerable difficulty and specialization, complexity, and decisions which require the ability to type at moderate speed from copy of more than average difficulty.
• Supervises clerical staff of lesser grade.
• Coordinates work reception and flow of electrical permits, plumbing, building, zoning, and weights and measures inspectors’ letters, reports and spreadsheets.
• Provides technical assistance, answers questions and resolves problems within the defined record area. Helps to train and assist the public with the online permit entry.
• Provides information and customer service to plumbers, electricians, contractors, lawyers, realtors, builders and the general public.
• Reviews applications to verify historical districting and applicability.
• Coordinate the collection and reporting of statistics as required by law.
• Monitor regularly the accuracy, completeness and timeliness of plumbing, electrical, building, gas, zoning and weights and measures permits and process their activities.
• Assists with gathering department information and documents to respond to Public Records Requests.
• Processes all permits, plans, cards and documents filed with the Building Division office for compliance with federal or state law, rule or regulations and following all appropriate procedures.
• Prepares documents and notices of violations as needed for the Law Department.
• Validates and reviews filed inspections, court order, notes, pictures, and articles of violations prior to NOV release, court case filing, or request of administrative review.
• Utilizes the Registry of Deeds to verify owner information.
• Processes batches in Munis for checks, fines, fees and abatements.
• Reviews uploaded documents, validates fees and payments for all permit types.
• Reviews application descriptions for possible needed administrative reviews. Checks for proper applications, workflow, and user groups.
• Utilizes Accela to dispatch, schedule, and reschedule inspections.
• Reviews online permitting platform for required documents and licensing.
• Attends monthly board meetings, keeps the minutes of the meetings, sends notices to abutters of the properties involved and notifies the City departments involved in the performance of the Zoning Board Appeals.
• Performs related work as required or assigned.

• Ability to work in a timely manner in order to satisfy the legal requirements of the Zoning Board of Appeals.
• Working knowledge of modern office practices, procedures and equipment.
• Ability to utilize interpersonal skills, including the ability to establish and maintain effective working relationships with employees and the general public.
• Ability to make independent work decisions in accordance with policy, law and regulations.
• Ability to identify and understand problems and to determine appropriate measures.
• Ability to independently develop, layout, install and revise procedures at the direction of the Building Commissioner.
• Performs extensive public contact work of considerable technicality involving the interpretation of controlling laws, ordinances, policies, and regulations, and requiring a thorough knowledge of departmental functions and operations.
• Maintains and prepares reports and related records of considerable specialization and importance involving frequently independent judgments. This work includes generating and maintaining spreadsheets that are deemed necessary by the department head or designee, and…