Front Desk Administrator

Front Desk Administrator

Springfield, MA

Onsite

Contract

$20/hr - $25/hr

This client is seeking a Front Desk Administrator that will serve as the primary point of contact for visitors, clients, and callers while providing administrative support to ensure efficient day-to-day office operations. This role requires strong communication, organizational, and customer service skills. In this role, you'll be greeting visitors, answering and directing phone calls, scheduling appointments maintaining records, and supporting general office functions.

This job is onsite 5 days per week in Springfield, MA.

• Any previous experience in a front desk, receptionist, administrative assistant, or customer service role
• Strong verbal and written communication skills
• Exceptional interpersonal and customer services abilities
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
• Ability to manage multiple priorities in a fast-paced environment
• Strong organizational skills and attention to detail

• Experience answering multi-line phone systems
• Experience working in a government, legal, nonprofit, or public-facing environment
• Knowledge of records management and document processing
• Experience assisting diverse populations and stakeholders

Tech Breakdown

• 60% Phone and Visitor Management
• 30% Document Management and Administrative Tools
• 10% Microsoft Office Suite

Daily Responsibilities

• 70% Front Desk Operations, Customer Service, and Administrative Support
• 20% Scheduling and Coordination Duties
• 10% Team Collaboration

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy.

Applicants need to make their needs known in advance.

• Administrative / Clerical