Safety and Security Specialist

Springfield Public Schools SCHOOL SAFETY SECURITY
- Springfield, Massachusetts Open in Google Maps

Springfield Public Schools SCHOOL SAFETY SECURITY
- Springfield, Massachusetts Open in Google Maps

This job is also posted in Springfield Public Schools MA

Job : 5883272

Final date to receive applications: Aug 26, 2026 11:59 PM (Eastern Standard Time)

Posted: Aug 12, 2026 4:00 AM (UTC)

Starting Date: Immediately

Safety and Security Specialist

Pay Range $43,650-$57,737

GENERAL SUMMARY

The Safety & Security Specialist (Central Office Receptionist) reports to the Director of Safety and Security and assists with the districts mission to provide the highest quality of education by providing for the Safety & Security of all students, staff, and property. This position performs a variety of clerical tasks; and provides customer service, which includes operating switchboard, assisting and directing visitors and clerical work.

• Provide professional customer service by answering the Springfield Public Schools Department main telephone line, greeting and signing in visitors, directing guests to appropriate locations, and providing accurate and helpful information.
• Co-manage the district’s CORI, SORI, and fingerprinting processes, ensuring procedures are completed accurately and in accordance with district requirements.
• Process driver history record requests as needed.
• Enter and process requisitions and purchase orders through the district’s MUNIS financial management system.
• Review, archive, retrieve, and produce video footage for law enforcement and court related requests.
• Update the district’s Emergency Operations Plan (EOP) annually to support safety and emergency preparedness initiatives.
• Produce and distribute staff identification badges.
• Utilize the district’s access control system to assign, modify, and maintain building access for authorized individuals.
• Perform a variety of administrative and clerical duties, including maintaining records, tracking statistics, preparing spreadsheets, monitoring office supplies, and managing incoming calls.
• Professionally manage interactions with staff, students, families, visitors, and members of the public.
• Effectively de-escalate and resolve challenging or uncooperative interactions with visitors and callers while maintaining a professional and courteous approach.
• Provide administrative and operational coverage for the Safety and Security Office as needed.
• Utilize Microsoft Office applications to complete administrative, organizational, and reporting responsibilities.
• Demonstrate strong organizational, communication, interpersonal, and problem-solving skills.
• Attend required staff development programs, training sessions, and professional learning opportunities.
• Assist with the daily administrative and operational functions of the department.

• Bilingual candidate preferred.
• Requires at least 1-2 years of experience in the field.
• Relevant associate degree required, or educational requirement may be substituted for at least 3 years of experience in relevant field .
• Office / Clerical experience preferred.
• Valid Driver’s License.

• Knowledge of Springfield Public School District
• Experience in working with diverse populations
• Ability to develop and write reports, and correspondence
• Ability to handle common inquiries or complaints
• Ability to respond to questions from students, faculty, staff, and visitors
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to exercise good judgment and focus on detail as required by the job
• Ability to use (or learn to use) computer software and systems applicable to the position
• Ability to collect, organize, and interpret data and prepare accurate records
• Ability to maintain well-organized materials, files, systems and tools
• Ability to adapt to changes in work situations and priorities
• Ability to reason/analyze; use logic to identify and resolve problems
• Ability to evaluate, organize, and summarize data and information
• Ability to establish and maintain constructive and cooperative…