Risk Insights Analyst

Risk Insights Analyst Channel and Business Risk Team (ERM) Full-Time Springfield, MA or Boston, MA The Opportunity

This role on the Channel and Business Risk team within Enterprise Risk Management (ERM) focuses on driving risk insights that influence decision‑making and shape Mass Mutual’s strategic trajectory.

Core to this purpose is Risk Management, which seeks to influence company decisions through an enterprise view of risk and reward, helping Mass Mutual become the best company in the financial industry. As we embark on a range of strategic imperatives to grow our businesses, the importance of a strong risk management foundation has never been clearer.

The Channel and Business Risk team is a trusted partner that leverages risk expertise to help business and executive leaders make informed decisions about risks and opportunities that could impact their ability to achieve their strategic and business objectives. To this end, the Channel and Business Risk team’s goal is to perform services that:

• Leverage broad and holistic risk expertise to specialize in cross‑functional risk‑related projects
• Liaise and translate with stakeholders within ERM and across Mass Mutual to deliver easy to distill, actionable insights and ensure business needs are surfaced
• Supercharge high value and time sensitive work that gives projects direction (re: 80/20) and hand off work to more specialized teams when appropriate

As the pace of change continues to accelerate externally and internally, we have increasing needs to partner with and monitor the external environment, make deeper use of artificial intelligence and data analytics, and generate swift insights to inform decision‑making.

• Drive substantive strategic risk problem solving efforts by engaging stakeholders, defining key questions and leading research and analysis related to business strategies
• Monitor the internal and external environment (e.g., industry trends, competitive dynamics, macroeconomic developments), using data analytics and AI‑assisted research tools where they add speed, perspective, or new ways of seeing risk
• Build and maintain a repeatable, scalable approach to risk monitoring and intelligence synthesis so insight generation is faster, more systematic, and less dependent on individual effort
• Apply sound professional judgment when interpreting complex, multi‑source analysis, including AI‑assisted outputs, assessing relevance, limitations, and implications for risk and reward in dynamic situations
• Translate complex risk analysis into concise executive‑ready communications (e.g. board materials, ERC presentations, senior leadership briefings)
• Generate impact as a trusted advisor by maintaining ability to see the big picture in complex and dynamic situations
• Role model behaviors (e.g., high energy, self‑driven, strong interpersonal skills, intellectual curiosity, highest level of professionalism, inclusive behaviors, orientation towards client and team instead of self)

• Bachelor’s degree or higher
• 5+ years of progressive experience working in the insurance industry across strategy consulting, risk management and/or finance
• 2+ years of experience working with visualization and presentation tools such as but not limited to Excel, Tableau, Power Point
• 1+ years of experience conducting structured research and analysis to support complex risk or strategic questions

• Demonstrated ability to apply AI‑assisted tools to improve efficiency, deepen analysis, or generate new insights, with sound judgment
• Ability to synthesize complex information and communicate clear, data‑informed visual insights for senior and executive audiences
• Strong communication, collaboration, and project management skills

• Regular meetings with the Channel and Business Risk Team
• Focused one‑on‑one meetings with your manager
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, Veteran and disability‑focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with strong and stable ethical business with industry leading pay and benefits

Mass Mutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

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