Senior Business Operations & Strategy Manager

Are you ready to trade your job for a journey? Become a Fly Mate!

Passion, excitement & global collaboration are all core to what it means to be a Fly Mate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage — the combination of our next‑gen payments platform, proprietary payment network and vertical‑specific software, to help our clients get paid, and help their customers pay with ease — no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high‑stakes, high‑value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.

Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global Fly Mates, representing more than 40 nationalities, and in 12 offices world‑wide, we’re looking for Fly Mates to join the next stage of our journey as we continue to grow.

We are seeking a Senior Business Operations & Strategy Manager to help drive strategic decision‑making, operational excellence, and cross‑functional alignment across our Global Education business. In this high‑visibility role, you will support strategic planning, assess new growth opportunities, and partner closely with leaders across the organization to improve performance, optimize revenue, and scale our platform.

You will play a critical role in the execution of strategic initiatives—bringing analytical rigor, structured thinking, and project leadership to some of the company’s most important priorities.

• Support evaluation of new business opportunities
  , including new verticals, geographies, and products, through market analysis, financial modeling, and competitive research.
• Develop clear recommendations for strategic initiatives by assessing alternatives, building business cases, and identifying actions required to implement proposed solutions.
• Synthesize insights and present findings to senior leadership in a clear, structured, and compelling manner.
• Drive operational and revenue optimization initiatives
  , working with cross‑functional teams to improve business models, processes, and service delivery.
• Enable alignment on strategic priorities across key business functions (e.g., vertical teams, marketing, product, engineering, finance, payment operations).
• Lead and support elements of the annual and quarterly planning processes
  , ensuring teams are aligned on goals, KPIs, and execution plans.
• Build financial impact assessments that capture expected benefits (e.g., revenue growth, margin expansion, cost efficiencies) and required investments.
• Maintain a strong understanding of industry trends
  , competitive dynamics, and emerging opportunities in the global payments and Fin Tech ecosystem.
• Partner cross‑functionally to drive projects from analysis through execution, ensuring stakeholders are aligned and progress is tracked.

• 6–10 years of experience in management consulting, strategy, business operations, corporate development, or a related field.
• Experience in technology, SaaS, payments, or Fin Tech environments is highly preferred.
• Previous experience in Education or Hospitality/Travel industries is a strong plus.
• Prior experience at a top‑tier consulting firm (Bain, BCG, McKinsey) or in investment banking/private equity is a strong plus.
• MBA preferred but not required.
• Strong analytical, problem‑solving, and structured‑thinking skills; ability to distill complexity into actionable insights.
• Demonstrated ability to operate in ambiguity, prioritize effectively, and execute with a hands‑on, action‑oriented mindset.
• Excellent verbal and written communication skills, with the ability to present to senior stakeholders.
• Strong interpersonal skills and the ability to build trusted relationships across…