Program Manager, EDU Aid and Funding

Are you ready to trade your job for a journey? Become a Fly Mate!

Passion, excitement & global collaboration are all core to what it means to be a Fly Mate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next‑gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high‑stakes, high‑value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.

Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global Fly Mates, representing more than 40 nationalities, and in 12 offices world‑wide, we’re looking for Fly Mates to join the next stage of our journey as we continue to grow.

We are seeking an energetic individual for the role of Program Manager, EDU Aid and Funding
.

The primary role of the Program Manager, EDU Aid and Funding is to drive the digitization of education payments originating from major third‑party funding and financial aid sources.

You will cultivate a network of private, public, and government partners to support the growth and success of Flywire’s EDU funding partner network, accelerating market share and expanding into new funding categories. The role involves collaboration with cross‑functional teams (Product, Engineering, Operations, Sales, etc.) and requires a strong background in client management or program management.

• Champions Client Success: Cultivate strong, high‑impact relationships to passionately drive client satisfaction.
• Strategize and Collaborate: Think strategically, execute personal goals and responsibilities consistently, and work collaboratively across Flywire teams.
• Drive Operational Excellence: Proactively identify opportunities to improve partner experiences and Flywire operational outcomes, leveraging industry trends and data for maximum growth.
• Manage Complexity: Maintain a high level of organization to simultaneously manage multiple projects, stakeholders, and timelines.

• Manage the existing portfolio of education funding, scholarship, 529, and financial services partners.
• Manage the pipeline of prospective education funding, scholarship, 529, and financial services partners.
• Coordinate partner kickoffs, implementation timelines, status meetings, and ongoing business reviews.
• Build strong relationships with diverse stakeholders (operational, technical, procurement, and executive teams).
• Track and manage project plans, milestones, risks, dependencies, and action items.
• Drive process optimization and automation by identifying manual workflows, analyzing operational pain points, and recommending improvements to enhance speed, accuracy, and scalability in partnership with internal teams (Operations, Product, Engineering).
• Support technical and operational work streams (e.g., API integrations, SFTP setup, settlement files, bulk uploads, and payment workflows).
• Identify new opportunities for expanded functionality, improved partner adoption, and stronger operational performance.
• Serve as a trusted point of contact for partner support and escalations, leveraging data and feedback to drive value.
• Liaise with partners and coordinate with internal teams (Marketing, Sales) to support new initiatives, campaigns, and regulatory compliance.
• Maintain detailed project documentation, meeting notes, trackers, and executive updates.
• Represent Flywire professionally at partner meetings, conferences, and industry events.

• 5–8 years of combined experience in program management, relationship management, customer success,…