Sr. Product Strategy and Operations Manager , Clinical Solutions

Senior PM I Clinical Solutions

Do you enjoy shaping how product management teams work at scale? Would you like to lead enablement, tooling, and operational excellence across a global product organization?

The Senior Product Manager I plays a key role in strengthening how Product Management operates across Clinical Solutions. You will own internal programs and initiatives that improve consistency, quality, and operational efficiency, partnering closely with product teams and cross‑functional stakeholders. This role combines strategic thinking with hands‑on delivery, influencing how product managers are enabled, supported, and set up for success.

• Develop, maintain, and continuously improve enablement resources, training programs, and best‑practice documentation for the Clinical Solutions product management community.
• Identify capability gaps across the product function and design targeted interventions to address them.
• Own governance and day‑to‑day operations of roadmap and product management tooling including configuration, onboarding, license management, and roadmap quality standards.
• Ensure roadmaps serve as reliable systems of record for strategic planning and OKR alignment.
• Track, analyze, and report on product management health metrics, roadmap quality, and enablement effectiveness using data from multiple platforms.
• Coordinate recurring leadership forums and product councils, including preparation, facilitation, and follow‑through.
• Build strong relationships across product, engineering, design, and commercial teams to drive alignment and remove blockers.
• Design repeatable frameworks and playbooks that improve execution quality and support change adoption.

• Experience in product management, with exposure to product operations, program management, or PM enablement.
• Proven ownership and experience with cross‑functional tooling (Aha, Productboard, Pendo, Atlassian, Jira) and operational programs from concept through ongoing improvement.
• Experience creating or maintaining product management playbooks, training, or enablement resources.
• Ability to work effectively in a matrixed environment with multiple stakeholders and competing priorities.
• Strong analytical skills, with experience using data and dashboards to inform decisions and influence leaders.
• Demonstrated track record of improving process consistency and operational effectiveness across teams.

Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply to better reflect local market rates. If performed in New York, the base pay range is $115,400 - $192,200. If performed in New York City, the base pay range is $125,900 - $209,700. If performed in Rochester, NY, the base pay range is $104,900 - $174,700. This role is eligible for an annual incentive bonus.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.