Executive Enterprise Success Manager Adoption
Job in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-07-17
Listing for:
Freshworks
Full Time
position Listed on 2026-07-17
Job specializations:
-
Business
Customer Success Mgr./ CSM, Client Relationship Manager -
Sales
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Freshworks in Boston is seeking a Strategic Customer Success Manager to own relationships with a portfolio of 20–25 strategic and key enterprise customers across North America, driving value and renewal outcomes.
You will collaborate with Sales, Product, Engineering, and Professional Services, lead Executive Business Reviews, and travel to client sites as needed. The role offers a base salary in the range of $108,800–$134,400 USD plus bonus in a hybrid, on-site friendly environment.
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