Business Process Analyst-Strategic Transformation

Business Process Analyst-Strategic Transformation

We are seeking an experienced Business Analyst to support complex business initiatives and strategic projects. This role is responsible for leading business analysis efforts, gathering and documenting requirements, evaluating business processes, and partnering with stakeholders to drive successful project outcomes. The ideal candidate will have extensive experience working across business, operations, technology, compliance, product, and project teams. This individual will be responsible for translating business needs into detailed requirements, user stories, acceptance criteria, process documentation, and supporting analysis artifacts.

The role requires strong analytical skills, the ability to navigate ambiguity, and the capability to influence stakeholders while working independently on complex initiatives. The successful candidate will assess business impacts, identify risks and dependencies, evaluate process improvement opportunities, and contribute to future-state operating models and implementation strategies. This position also requires collaboration with cross-functional teams to improve operational efficiency, customer experience, reporting, controls, and overall business performance.

Job Duties:

• Lead business analysis activities for complex initiatives and projects
• Gather, analyze, validate, prioritize, and document business requirements
• Translate business needs into business requirements, user stories, and acceptance criteria
• Perform current-state and future-state process analysis
• Identify business impacts, risks, assumptions, dependencies, and tradeoffs
• Develop process maps, business rules, workflows, and supporting documentation
• Facilitate stakeholder meetings, workshops, and requirements sessions
• Support development of future-state operating models and implementation approaches
• Create and maintain analysis artifacts and project documentation
• Assess business readiness impacts related to processes, systems, data, reporting, controls, communications, and training
• Partner with business, operations, technology, compliance, product, project, and change management teams
• Coordinate activities with onshore and offshore business analysis resources
• Support knowledge transfer, artifact reviews, and quality assurance activities
• Utilize business data, operational metrics, and stakeholder feedback to support recommendations
• Evaluate opportunities for AI, automation, digital transformation, and process improvement
• Support successful project execution and business outcomes