Business Analyst

Job Title

Pay Range: $70.86hr - $75.86hr

• Bachelor’s degree or equivalent experience.
• 3+ years of Business Analyst, Business Systems Analyst, or related experience.
• Experience gathering, documenting, and managing business and system requirements.
• Experience producing requirements in BDD format.
• Experience developing and running SQL queries.
• Experience working in Agile environments using Scrum and/or Kanban methodologies.
• Experience creating user stories, acceptance criteria, process flows, use cases, and functional requirements documentation.
• Strong analytical and problem-solving skills.
• Strong verbal and written communication skills.
• Ability to manage multiple concurrent initiatives and priorities with limited direction.
• Experience collaborating with business stakeholders and technical teams to deliver technology solutions.

• Lead requirements elicitation, analysis, documentation, validation, and traceability activities for medium- to large-scale initiatives.
• Partner with stakeholders to understand business objectives, challenges, opportunities, success metrics, and operational impacts.
• Translate business needs into clear, actionable business requirements, functional requirements, user stories, and acceptance criteria.
• Analyze current-state and future-state business processes and identify opportunities to improve efficiency, reduce risk, and increase business value.
• Facilitate workshops, client sessions, backlog refinement sessions, stakeholder reviews, and requirements walkthroughs.
• Perform business, process, system, data, gap, and impact analysis to support solution design, prioritization, and delivery decisions.
• Collaborate with Product Managers, Scrum Teams, Solution Architects, business SMEs, vendors, and technology leaders to define scope and align delivery expectations.
• Support all phases of delivery, including planning, design, development, testing, implementation, and post-production support.
• Participate in test planning, user acceptance testing, defect triage, and solution validation to confirm business outcomes are met.
• Drive discussions, influence decisions, assess risks and impacts, and negotiate priorities across competing stakeholder needs.
• Guide and advise less-experienced Business Analysts and contribute to continuous improvement of business analysis practices.

• 5+ years of business analysis or business systems analysis experience.
• Experience supporting enterprise technology, digital product, or customer-facing technology initiatives.
• Knowledge of system integrations, APIs, data flows, databases, cloud-based platforms, and enterprise applications.
• Insurance, financial services, wealth management, benefits administration, wellness technology, or related domain experience.
• Experience with Jira, Confluence, SharePoint, Excel, PowerPoint, and related delivery lifecycle tools.
• Ability to lead through influence in a matrixed environment and build alignment across business and technology stakeholders.
• Continuous improvement mindset with comfort operating in ambiguity and driving action in complex environments.
• Experience mentoring analysts, improving requirements practices, or supporting team process improvement.

• Requirements Elicitation & Management.
• User Story & Acceptance Criteria Development.
• Process Mapping & Optimization.
• Business Process Analysis.
• Stakeholder Facilitation.
• Data & Systems Analysis.
• Risk & Impact Assessment.
• Solution Validation & UAT.
• Agile Delivery.
• Jira / Confluence Documentation.
• Executive Communication.
• Influence & Negotiation.

• Bachelor’s degree in a relevant field.