Human Services Coordinator II
Listed on 2026-09-22
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Business
Administrative Management
The Department of Developmental Services (DDS) is in search of a motivated and talented individual for a Human Services Coordinator Supervisor (HSC II) position in the Springfield/Westfield Area Office located in Springfield. The Human Service Coordinator Supervisor will work with assigned staff and the Area Office Supervisory Team to build respectful and collaborative partnerships with individuals, families, guardians, provider agencies and other stakeholder groups involving the work of the Area Office and Department.
The Human Service Coordinator II provides direct supervision, support, consultation, and orientation to assigned Human Service Coordinator I’s and other staff. The HSC II is considered a critical and integral member of the Area Office supervisory team in planning and resource allocation activity involving community services.
- Maintain records and work within HCSIS, PAM and The Hub.
- Provide monitoring, review and supervision of ISP development and approval (including ensuring that ISP content accurately reflects all services and other expenditures in the individuals' budget)
- Assign individuals to Service Coordinators
- Participate in screening, interviewing and selection of candidate for HSC positions.
- Train new Service Coordinators in job duties.
- Conduct EPRS for HSC staff.
- Participate in are planning and protocol development.
- Work as a member of MASSCAP team for determination of prioritization of services and conduct MASSCAP assessments.
This position is located in Springfield, MA
Schedule:
9:00am – 5:00pm
Days Off:
Sunday/Saturday
Flexibility required to meet the needs of the area office.
About the Department of Developmental Services:The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.
For more information about our agency and programs visit:(Use the "Apply for this Job" box below)./dds
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.
- Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Recommended candidates must successfully complete pre-employment screening which includes:
- Commission for the Protection of Persons with Disabilities (CPPD) Abuse Registry Search: https:cppdmass.gov
- Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services: http:///cori
- National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check: https://-checks
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For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at Ext. #4.
QualificationsApplicants must have (A) at least four (4) years of full-time, or equivalent part-time, case management or clinical/therapeutic experience…
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