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Crew Member, Customer Service​/HelpDesk

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: MA 351941 Merrimack College Donuts
Full Time position
Listed on 2026-05-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Restaurant/Food Service
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Join Us as a Crew Member and Make a Difference!

Are you ready to be part of a team that's all about turning moments into memories? We're on the lookout for awesome Crew Members to help us create exceptional experiences for our guests. If you're friendly, dependable, and ready to grow, we want you on our team!

Why You'll Love It Here:
  • Great Perks: Get rewarded for bringing your friends along through our Employee Referral Bonus Program.
  • Steady Income: Enjoy weekly pay, hourly rates, and the chance to earn tips on top of it.
  • Climb the Ladder: We're invested in your success. Our training and growth opportunities mean you could be our next star leader!
  • Flexible Schedules: Life is busy, and we get it. That's why we offer scheduling that fits your life.
Your Role in Our Story:

As a Crew Member, you'll be at the heart of our mission – delivering smiles in a fast-paced, clean, and upbeat setting. Here's what you'll excel at:

  • Spread Positivity: Bring that friendly, honest, and positive attitude every day.
  • Reliability Matters: Show up, communicate, and follow through on commitments – it's how we succeed.
  • Team Player: Work well with others, embrace feedback, and inspire your teammates.
  • Guest Focus: Build relationships with our guests, exceed their expectations, and keep them coming back.
  • Fast & Efficient: Whip up orders with speed and precision, handling multiple tasks like a pro.
What We're Looking For:
  • Tech Comfort: Basic computer skills are a plus.
  • Money Smarts: Handling money and making change should be no problem for you.
  • Physical Stamina: Capable of lifting up to 50 lbs.
  • Legally Allowed: Authorized to work in the U.S.
  • English Fluency: A strong command of English.
About Us:

Join the Cafua Management Company team, one of the largest Dunkin' Donuts franchises in the U.S. With over 200 locations in 6 states, we're all about our people. When you apply, you're applying to be part of a family that cares about your growth and success.

Ready to create memories and make a difference? Apply now and let's start this journey together! Your next big adventure awaits.

We use eVerify to confirm U.S. Employment eligibility.

Compensation:
Minimum Wage (plus tips).

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