Field Service Meter Reader

Eversource will not offer immigration related sponsorship for this position  e g , H 1B, O 1, J 1, TN, E 3, etc     Applicants requiring visa sponsorship to start employment with Eversource will not be considered

** Springfield Steelworkers 12026 Physical*
* ** Job Opening:
** R 029717

** POSITION:
** 1   Field Service Meter Reader

** JOB CODE:
** S1625

*
* LOCATION:

** Springfield

** DEPARTMENT** :  Meter Reading and Collections

** RATE:** $43 56 HOURLY

** DEFINITION** :

** AMR/Meter Reading Duties:*
* Read meters using AMR  ERT  technology such as DCU Data Pak or Handheld reading device in accordance with daily meter reading schedule   Read meters manually, including Power Book accounts and record reads appropriately   Install Itron AMR devices on meter indexes   Accurately record meter number, read and ERT  handheld and program ERT   Investigate problem AMR devices to determine cause of problem and take appropriate action to correct   Verify account information such as meter number, meter read, location and size   Process meter reading route data using meter reading computer systems including upload and download   Perform other similar or related duties as assigned

** Collection Duties:*
* Perform a variety of collection duties to attempt a positive contact which would include the customer making an electronic payment while at the door or locking the customer's meter for non payment   Work with the customer to agree on a payment amount and notify the customer to make arrangements with the Customer Contact Center on any overdue balance after the electronic payment is made   Work from collection orders, established regulations and moratorium rules, written and/or verbal instructions in performance of duties   Work warrants with the Sheriff's office   Complete work order notating action taken and additional information as needed such as customer claiming protections

Complete necessary work order accurately   Report unusual conditions encountered and special instructions   Report gas leaks and bypasses immediately   Safely operate motor vehicle

** This is a Safety Sensitive position and subject to random drug testing*
* May be assigned duties in other Departments in accordance with the Labor Agreement

** QUALIFICATIONS** :

Must possess a High School Diploma or GED

Must pass mechanical comprehension test

Must pass DOT drug screen if not presently in a covered position

Must possess and retain an unrestricted MA vehicle operator's license and meet safe driver requirements

Must have fitness and ability to perform assigned work

Must have aptitude for figures and demonstrated competence in maintaining records

Must have the ability to deal with customers tactfully and have a good appearance and habits

Must be regular in attendance

Must have the ability to perform assignments safely

Must have the ability to keep required records

** SCHEDULE** :

Monday through Friday, 7:30AM to 4:00PM   Shift is subject to change

** Residency requirement** :
Must live within 30 minutes from Springfield area work center

** WAGE PROGRESSION:*
* Eligible for automatic increases to Maximum Job Rate in accordance with the Labor Agreement

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*
* Competencies:

*
* Build trusting relationships

Manage and develop people

Foster teamwork and cross functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Build trusting relationships

** Worker Type:*
* Regular

** Number of Openings:*
* 1

** Emergency Response:*
* Responding to emergency situations to meet customers' needs is part of every employee's role  If employed, you will be given an Emergency Restoration assignment   This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location

** EEO Statement:*
* Eversource Energy is an Equal Opportunity and Affirmative Action Employer   All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status

VEVRRA Federal Contractor