Senior Resources Navigator & Referral Advocate
Job in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-06-04
Listing for:
Human Service Forum
Full Time
position Listed on 2026-06-04
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Human Service Forum seeks a full-time Information & Referral Specialist in Springfield, MA to support older adults, families, and individuals with disabilities. This role is vital for connecting clients to community resources and ensuring their inquiries are addressed effectively.
With a strong emphasis on customer service, the ideal candidate will manage client follow-ups, maintain exceptional communication, and navigate service networks. A Bachelor’s degree or an Associate’s degree with relevant experience is preferred.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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