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Customer Service Rep HelpDesk/Support Bilingual

Customer Experience Specialist — Order & Support

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Springfield Plastics Inc
Full Time position
Listed on 2026-06-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A manufacturing company in Springfield is seeking a Customer Service Representative to act as a liaison, provide product information, and resolve customer issues efficiently. The ideal candidate should have a high school diploma, excellent communication skills, and be proficient in Microsoft Excel and Outlook. Responsibilities include handling customer inquiries through various channels, taking orders, and ensuring high levels of customer satisfaction.

This role demands multitasking and attention to detail in a fast-paced environment.
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