Public Safety Dispatcher — Crisis Response Expert
Job in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-06-06
Listing for:
City of Westfield
Full Time
position Listed on 2026-06-06
Job specializations:
-
Customer Service/HelpDesk
Emergency Crisis Mgmt/ Disaster Relief, Bilingual, Interpreter -
Government
Emergency Crisis Mgmt/ Disaster Relief, Bilingual, Interpreter
Job Description & How to Apply Below
The City of Westfield is seeking an Emergency Telecommunications Dispatcher responsible for managing emergency and non-emergency calls. The position involves assessing and dispatching calls for public safety in Westfield and Southwick. Candidates must be high school graduates with specialized training in dispatch work, and valid Massachusetts Driver's License. The role requires current certifications in essential emergency response procedures. Strong multitasking and customer service skills are essential for this position, which operates 24/7.
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