Automotive Customer Service Advisor
Job in
Springfield, Hampden County, Massachusetts, 01104, USA
Listed on 2026-06-09
Listing for:
Pep Boys
Full Time
position Listed on 2026-06-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Retail Associate/ Customer Service
Job Description & How to Apply Below
Serve as the first point of contact for customers in-store and on the phone;
Schedule appointments and sell parts and services to meet customer needs;
Process work orders and register transactions accurately;
Assist with customer care, facility maintenance, and OP ordering under management guidance;
Uphold cash, credit, and return policies and address customer service issues
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