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Call Center Representative
Job in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-06-10
Listing for:
FYZICAL Dizziness & Fall Prevention Center
Full Time, Part Time
position Listed on 2026-06-10
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Healthcare
Job Description & How to Apply Below
Benefits
- 401(k)
- Paid time off
- Profit sharing
- Health Insurance
- Flexible Spending account
New England ENT is looking for an experienced Call Center Representative with strong interpersonal and verbal communication skills.
Experience- Provide quality customer service and support
- Use questioning and listening skills that support effective telephone communication
- Record accurate message information re: scheduling and cancellation of appointments and relaying clinical messages to appropriate provider
- Understanding of medical terminology and ability to use EMR
- Bilingual skills (Spanish) strongly preferred
Full Time, Monday-Friday, no weekends.
Job Type: Full and Part Time
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