Guest Experience Concierge
Job in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-06-11
Listing for:
Fairfield Inn & Suites
Full Time
position Listed on 2026-06-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, Event Manager / Planner -
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Fairfield Inn & Suites in Hyannis, MA is looking for a guest-focused professional to join their team. In this role, you will greet guests, handle reservations, manage cash, and ensure overall guest satisfaction. Prior experience in customer service is preferred, along with a high school diploma or GED.
Job duties also involve assisting guests with check-out and resolving any complaints to enhance their stay. The ideal candidate will possess strong communication skills, attention to detail, and the ability to work well in a team environment.
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