Retention Call Center Specialist (Service & Upsell
Job in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-08-01
Listing for:
Balise Auto
Full Time
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Balise Auto in Springfield, MA is seeking a Retention Center Associate to join our call center team. You will handle inbound calls, schedule service appointments, confirm visits, and follow up on customer satisfaction to promote loyalty.
Ideal candidates have strong customer service skills, can learn product knowledge quickly, and upsell services when appropriate. Flexible hours and basic computer skills are required.
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