Special Events Representative - MGM Springfield

Special Events Representative

Springfield, Massachusetts

The show comes alive at MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like you to create unique and show-stopping experiences for our guests.

The job:

As a Special Events Representative you will be assisting with setup, breakdown of events and execution of events. Utilize your customer service skills and set the stage by engaging, entertaining, and inspiring all who visit MGM Springfield by focusing on our commitment to creating amazing memories for our guests. Join the exciting team here at MGM Springfield and apply today! The starting rate: $15.45 per hour The day-to-day:

• Serve as a brand representative on property, maintaining a professional demeanor and willingness to assist guests.
• Perform various event duties, including setup and breakdown, organizing event supplies, and maintaining an inventory of promotional items.
• Complete event registration, guest check-ins, and gift redemptions using multiple computer programs.
• Adhere to all departmental and property policies, complete assignments in a timely manner, and protect the confidentiality of company files and data.
• Handle administrative tasks, including office support (using multi-line phones, computer, fax, copier), filing, drafting memos, and acting as an office runner.

The ideal candidate:

• High school diploma or GED
• Highly motivated, service oriented and energetic
• Ability to prioritize in a fast-paced environment
• Ability to resolve guest inconveniences
• Ability to follow verbal and written instructions
• Basic computer skills
• Previous customer service experience
• Lift and move objects up to 40 pounds
• Must be flexible with schedule and available to work days, nights, weekends and holidays as the schedule rotates each month based on property scheduled events

The perks & benefits:

• Free meals in our employee dining room.
• Company issued uniform and dry cleaning.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.