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Digital Banking Support Specialist

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: The Cape Cod Five Cents Savings Bank
Full Time position
Listed on 2026-09-09
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

The Cape Cod Five Cents Savings Bank is seeking a Client Care Specialist I to deliver outstanding client service by answering questions and resolving issues across electronic banking platforms. The role focuses on establishing and maintaining digital relationships and driving adoption of online and mobile banking.

Ideal candidates have a high school diploma (associate degree preferred), about 6 months of client service experience, and a knack for problem solving, clear communication, and

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