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Director of Communications and Strategic Content

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Baystate Health
Full Time position
Listed on 2026-06-18
Job specializations:
  • Dental / Dentistry
    Healthcare Consultant
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Director of Communications and Strategic Content

Note:

Baystate Health has partnered with Exceptional Executive Search. Inquiries should be directed to .

Are you passionate about crafting compelling narratives that drive engagement and understanding within the healthcare sector? Do you thrive in dynamic environments where strategic communication is pivotal in shaping organizational reputation and fostering community trust? If so, join our team at Baystate Health as the Director of Communications and Strategic Content.

As the Director of Communications and Strategic Content, you will be instrumental in shaping Baystate Health’s narrative and elevating our brand presence both locally and nationally. You will lead a talented team of communicators and content creators to develop and execute comprehensive communication strategies that resonate with our diverse audience, including patients, employees, stakeholders, and the broader community.

Baystate Health

Baystate Health is a not-for-profit, integrated academic healthcare system serving over 800,000 people throughout western New England. With roots dating to the founding of Springfield Hospital in 1883, Baystate Health has provided high-quality and compassionate healthcare in the Pioneer Valley for more than 140 years. With a workforce of nearly 13,000 team members, Baystate Health is western Massachusetts’ strongest economic engine
- With more than 980 beds on average across our five hospitals, we are working to make healthcare accessible to people in our region.

Our facilities and services include:
  • : a teaching hospital and the region’s only level 1 trauma center
  • : the region’s only accredited, full-service children’s hospital
  • Three community
  • A network of more than 80 medical practices
  • , a health insurance provider
Our typical annual impact includes:
  • Over 1.8 million outpatient visits, including comprehensive sick and preventive care
  • Over 180,000 emergency visits
  • More than 37,000 surgeries performed
  • More than 4,000 babies born at Baystate Health hospitals
  • Around 800 medical students, residents, and fellows, nearly 1,200 nursing students and residents, and more than 400 allied health students academic innovation
OUR MISSION AND IMPACT

Our mission is to improve the health of the people in our communities every day, with quality and compassion. With a focus on quality, safety, value, and experience, Baystate is not only a keystone of our region – we are also a national leader in healthcare.

Baystate Health is the largest healthcare organization in western Massachusetts. The care we provide plays an essential role in health of the people in our communities. Our impact is felt from the patient bedside to the classroom to the workplace and beyond.

THE ADVANTAGES OF WORKING WITH BAYSTATE
  • Excellent Compensation
  • High-quality, low-cost medical, dental and vision insurance
  • Generous PTO
  • Continuing education support and reimbursement
  • Farm Share Memberships
  • 403b retirement company match & annual company contribution increase based on years of service
  • Free money coach advice from a certified professional
  • Wellbeing programs that include but are not limited to mental, physical, and financial health
  • Pet, home, auto and personal insurance
  • Life insurance
  • Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
  • Wellbeing programs that include but are not limited to mental, physical, and financial health
OUR COMPENSATION PHILOSOPHY

We offer competitive total compensation, including pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

Reporting to the Vice President of Marketing and Communications, the Director of Communications and Strategic Content is responsible for addressing the range of…

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