Patient Care Coordinator; Dental Reception

PATIENT CARE COORDINATOR

Company: Bedi Dental Group

Location: 48 Elm Street #3, Worcester, MA 01609

Compensation: $20.00 - $25.00

• Medical, Dental, and Vision insurance.
• Short and Long-term disability.
• 401(k) with company match.
• Paid time off (PTO) and Holidays.

Bedi Dental Group is seeking a highly organized and motivated Patient Care Coordinator to join our established practice. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and a positive attitude. We welcome Patient Care Coordinators who can multitask in a faster-paced work environment and present as concierge for the office and patient care experience.

• Acting as the front-of-house concierge for patients; greeting and attending to patient concerns while leading with empathy.
• Excellent phone skills, ability to handle multiple calls at once while managing front desk duties.
• Booking and managing a live-document schedule to maximize daily appointments and office productivity.
• Verifying patient insurance options.
• Consulting with patients on treatment plans and collecting co-payments.
• Reliability and accountability for personal schedule and time management.
• Maintaining a friendly and professional demeanor while at the front desk.
• Maintaining a positive attitude with patients and staff.
• Ability to work independently.

• Previous experience working in a dental office setting is preferred.
• High school diploma or equivalent; some college preferred.
• Working knowledge of computers for word processing and records management; experience with dental software (e.g., Eaglesoft, Dentrix) is a plus.