Program Specialist, Workforce Development

Program Specialist, Workforce Development

Category:
Workforce Development/Adult Basic Education (ABE)

• Supports student enrollment, success, and transition.
• Connects with prospective students to determine eligibility, complete pre‑assessment, assess readiness, identify academic support needed, and ensure completion of necessary documentation including health compliance prior to program start.
• Collaborates with the Authorized Testing Center to register students for pre‑assessments and certification exams.
• Partners with instructors to support participants with job readiness, resume and cover letter preparation, interviewing techniques, mock interviews, job search information, job fairs, and other career‑related activities.
• Conducts course opening and closing procedures.
• Leads whole‑group workshops and holds one‑to‑one meetings with students to address barriers to education and employment.
• Coordinates students' pre‑practicum, clinical, or internship experiences and wrap‑around services.
• Works with employer partners to support placement and track students.
• Follows up with participants to ensure registration for required certification exams.
• Conducts exit interviews and follow‑up calls to track post‑secondary education and employment, providing support as needed.
• Provides program information, answers questions in person, virtually, or by phone, follows up with calls, and responds to emails.
• Collects, tracks, and reports data on student progress and program/grant/budget outcomes.
• Supports creation of processes and implementation of programs, and tracking of program participants.
• Other duties as assigned.

• Bachelor's Degree.
• Critical and creative thinking to solve problems and improve programming, with timely task management.
• Proficiency in modern office practices and advanced knowledge of Microsoft Office or Google Workspace applications.
• Excellent verbal and written communication skills.
• Interpersonal skills using tact, patience, and courtesy.
• Strong commitment to anti‑racism, diversity, equity, and inclusion, and removing barriers to education.
• Commitment to the mission and values of STCC.
• Completion of Information Awareness Security Training within thirty days of orientation and annually thereafter.
• Legal authorization to work in the United States (no visa sponsorship).

• 1–3 years experience in education and coordination.

Salary: $33 per hour, up to 18.5 hours per week. Evening and weekends. Benefits:
None. Part‑time position. Grant funded. No union.

Springfield Technical Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, gender identity, or sexual orientation. The college prohibits sexual harassment, including sexual violence, and provides reasonable accommodations to qualified individuals with disabilities. We encourage prospective and current employees to discuss potential accommodations with the employer.