Learning and Performance Specialist

Corporate Office, Springfield, MA , USA

The Center for Human Development (CHD) is looking for a Learning and Performance Specialist that is well-versed in learning management systems, training software applications and adult learning. This individual will work within our Learning and Development team and will report to the Director of Learning and Development.

• Deliver instructor-led andfacilitatedtraining (in-person and virtual) across assigned program areas.
• Apply adult learning principles and facilitationofbest practices to deliver engaging, learner-centered experiences.
• Assess learner needs and adapt delivery methods to support knowledge transfer and on-the-job performance.
• Support the development and delivery of training materials, including eLearning, job aids, and performance support tools.
• Partner with managers, supervisors, and subject matter experts (SMEs) toidentifytraining needs and address performance gaps.
• Support the design and development of learning solutions using established instructional design methodologies (e.g., ADDIE).
• Translate complex or technical content into clear, accessible learning materials for diverse audiences.
• Foundational knowledge of instructional design models and adult learning principles.
• Demonstrated ability or strong potential tofacilitateeffective training for adult learners.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Effective problem-solving and critical-thinking capabilities.
• Strong interpersonal, communication, and collaboration skills.

• Bachelor’s degree in Education, Instructional Design, Human Resources, Organizational Development, or related field (or equivalent experience).
• 1-3 years of experience in training, education, or related field (internship experience considered).
• Strong interpersonal, facilitation, and organizational skills.
• Demonstratedproficiencywith workplace technology and systems, including Microsoft 365 and Learning Management Systems (LMS).
• Experience working with or the ability to quickly learn enterprise systems such as Electronic Health Records (EHR)

Take advantage of our competitive salaryof $70,000 - $80,0000annuallycomplimented along with a phenomenal benefits package that includes Dental,Healthand Life insurance. Paid time off, earned vacation time and paid holidays just to name a few.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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