Program Specialist, Workforce Development

Program Specialist, Workforce Development

The program specialist provides support with program implementation, recruitment, intake, persistence, and transition to ensure that students are ready to successfully start and complete the workforce training program.

• Supports student enrollment, success, and transition.
• Connect with prospective students to determine eligibility, complete pre-assessment, determine readiness to participate, identify academic support needed, and make sure that the students complete necessary documentation (including health compliance) prior to the start of the program.
• Collaborate with the Authorized Testing Center to ensure students are registered for pre-assessments and certification exam.
• Collaborate with the instructors to support participants with job readiness and preparation of resumes and cover letters, interviewing techniques, mock interviews, job search information, job fairs, and other career-related activities.
• Conducts course opening and closing procedures.
• Conduct whole group workshops and meet one-to-one with students as needed to address barriers to education and employment.
• Supports the coordination of students' pre-practicum, clinical, and or/internship experience and wrap around services.
• Collaborate with our employer partners to support the placement and tracking of students.
• Follow up with participants to ensure they are registered to take the certification required certification exams.
• Conduct exit interviews and follow-up calls to track post-secondary education and employment and provide support to students as needed.
• Provide information on program(s), answer questions in person/virtually/phone, follow up with phone calls and respond to emails.
• Collect, track, and report data on student progress and program/grant/budget outcomes.
• Support with creating processes and implementation of programs and tracking of program participants.

• Bachelor's Degree
• Ability to think critically and creatively to solve problems and improve programming, and manage tasks in a timely manner.
• Proficient use of modern office practices, procedures, equipment, computer applications, including advanced knowledge and skilled in using Microsoft Office and/or Google Workspace applications.
• Excellent verbal and written communication skills.
• Interpersonal skills using tact, patience and courtesy.
• Strong commitment to anti-racism, diversity, equity, and inclusion, and removing barriers to education.
• Commitment to the Mission and values of STCC.

• 1-3 years experience in education and coordination.
• Bilingual in English/Spanish preferred.

Salary: $33 per hour, up to 18.5 hours per week. Evening and Weekends.

Benefits:
No, Part Time Position.

Union:
No.

Grant Funded:
Yes.

Closing Date:
Open Until Filled.

Springfield Technical Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies.

The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's for Affimative Action and/or Title IX Coordinator, Kathryn

C. Senie, Ed.D, J.D. at  or via email at kcssenie, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Springfield Technical Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Equal Opportunity Statement: STCC's personnel and academic decisions, programs and policies are formulated and conducted in a manner, which will ensure equal access for all people and prevent discrimination. As part of this effort, a College will ensure that employment and academic decisions, programs and policies will be based solely on the individual eligibility, merit or fitness of applicants, employees and students without regard to race, color, creed, religion, national origin, age, disability, sex, marital status, military service, gender identity, genetic information, sexual orientation or political or union affiliation.

All STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.