Associate Director, Commercial Training, Rare Disease

• Coordinate and execute the delivery of field force training programs for the Rare Disease commercial team(s), including New Hire Training, Sustainment Training, and NSM/POA training.
• Implement and enhance Rare training program, including evolution of the RARE training brand
• Assess employees’ skills, talents, performance and productivity and prepare written evaluations with advice for improvement
• Oversee the training in all key areas of Rare training operations, including ordering of training materials, stocking, and shipping training materials
• Research new training materials and tactics that might enhance our training procedures and provide value to our employees
• On-board new hires and assign them training curriculum; suggestions of program enhancement are expected
• Identify future training needs and create curriculum to facilitate that training
• Search for gaps in training material or content and identify opportunities for improvement to create a best-in-class training experience
• Collaboration with marketing, sales, and other departments to drive program development and implementation is a must
• Contribute to the design, development, and analysis of training across functions and support efforts that drive improvements in field force effectiveness
• Work closely with the HR team BOS Training Development Lead to maintain and deliver training content via the following platforms: IPSEN Global Learning Platform (iLearn LMS) ACTO rapid eLearning development and deployment ACTO iPad application
• Facilitate on boarding to other essential systems for execution (Veeva, iEngage etc.)
• Manage administration and execution of certification
• Develop measurement of training effectiveness and implement throughout all training activities
• Monitor program budgets and upwardly manage project scope as needed

• At least 8 years biopharma commercial experience
• Minimum of 2 years of experience in Rare Disease therapeutic area
• Strong facilitation & presentation skills
• Knowledge of selling principles
• Regional Field Trainer experience is a plus
• GI/Hepatology experience strongly preferred
• Knowledge of adult learning principles is a plus
• Knowledge of pharmaceutical systems used for sales execution & implementation is strongly preferred (e.g. ACTO, Veeva, iEngage)

Demonstrates expertise in developing and executing training programs for Rare Disease commercial teams, with a strong focus on curriculum design, training effectiveness measurement, and collaboration across departments. Proficient in utilizing pharmaceutical systems and adult learning principles to enhance training delivery and employee performance.

• Biopharma Commercial Experience
• Rare Disease Therapeutic Area Experience
• Facilitation & Presentation Skills
• Knowledge of Pharmaceutical Systems
• Adult Learning Principles

• Curriculum Development
• Training Program Implementation
• Performance Assessment
• Training Effectiveness Measurement
• Content Improvement Identification

• Collaboration
• Communication
• Problem-Solving

• Field Force Training
• New Hire Training
• Sustainment Training
• Sales Execution
• GI/Hepatology

• IPSEN Global Learning Platform
• ACTO
• Veeva
• IEngage