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College Student Support Specialist

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Jobtailor
Apprenticeship/Internship position
Listed on 2026-09-16
Job specializations:
  • Education / Teaching
    Academic Advising & Student Services, Career & Life Skills Coaching
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below
  • Provide on-campus and virtual support to college students with disabilities as they adjust to academics and campus living
  • Develop semester action plans addressing students' transition-to-college goals
  • Provide one-to-one coaching in higher education and independent living
  • Support executive functioning skills including time management, organization, and scheduling
  • Identify barriers and problem-solve with students and college staff
  • Create a supportive relationship between the college and student
  • Advocate for students by identifying needs and explaining them to college staff
  • Maintain documentation for monitoring and evaluating client progress
  • Communicate with referring agencies and the program manager through monthly notes and weekly check-ins
  • Assist students with Blackboard, Canvas, Moodle, and other online learning platforms
  • Help students understand college culture and expectations
  • Assist with assistive technology when applicable
  • Discuss potential referrals for other ESMA programs and services with the program manager
  • Provide program improvement ideas
  • Attend transition-related conferences and represent Easterseals Transition Services at local and state meetings
  • Resolve routine administrative problems
  • Interface regularly with students, families, disability professionals, and educators
Requirements
  • Bachelor's degree in a related field required and/or Master's degree in a related field
  • Experience with young adults with disabilities preferred
  • Knowledge of academic areas and learning situations, including Blackboard, Moodle, and Canvas
  • Working knowledge of Microsoft Office applications:
    Word, Excel, Outlook, PowerPoint, and Teams
  • Working knowledge of Zoom video conferencing
  • Excellent verbal, written, and interpersonal communication skills
  • TB test and health documentation clearance for work
  • COVID-19 vaccine strongly preferred due to campus policies
  • Full-time availability Monday-Friday
  • Ability to start as early as 8 am and work as late as 5 pm depending on student schedules
  • Own daily reliable transportation for commuting between campuses
  • Ability to work independently or in groups with minimal supervision
  • Ability to organize projects, prioritize workflow, and complete multiple tasks simultaneously and accurately
Core Competencies

Demonstrates expertise in providing support to college students with disabilities, including developing action plans, coaching, and advocating for student needs. Proficient in utilizing online learning platforms and assistive technology while maintaining effective communication with students and staff.

Highest-signal resume keywords
  • Bachelor's Degree In Related Field
  • Experience With Young Adults With Disabilities
  • Knowledge Of Blackboard, Moodle, And Canvas
  • Excellent Verbal And Written Communication Skills
  • Working Knowledge Of Microsoft Office Applications
ATS Optimization Keywords Hard Skills
  • Action Plan Development
  • Coaching In Higher Education
  • Executive Functioning Skills Support
  • Problem-Solving
  • Assistive Technology Assistance
  • Documentation And Monitoring
  • Project Organization
  • Time Management
  • Workflow Prioritization
  • Multi-Tasking
Soft Skills
  • Interpersonal Communication
  • Advocacy
  • Relationship Building
  • Independent Work
  • Team Collaboration
Certifications & Qualifications
  • TB Test Clearance
  • Health Documentation Clearance
  • COVID-19 Vaccine Preferred
Industry Keywords
  • Disability Support
  • Higher Education
  • Transition Services
  • Student Advocacy
  • College Culture
Tools & Technologies
  • Blackboard
  • Canvas
  • Moodle
  • Microsoft Office
  • Zoom
  • Teams
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