Recruitment & Retention Coordinator; Recruitment Coordinator

Recruitment & Retention Coordinator (Recruitment Coordinator) About Springfield Technical Community College :

Located on 35 acres of the Springfield Armory National Historic Site and founded in 1967, Springfield Technical Community College is a major resource for the economic vitality of Western Massachusetts. As the only technical community college in Massachusetts, STCC offers a variety of career programs unequalled in the state. Digital Multimedia, IT Security, Nursing, Robotics, Sonography, Mechanical Engineering Technology (Advance Manufacturing) and dozens of other career programs produce potential employees each year.

STCC's highly-regarded transfer programs in Business, Engineering, Liberal Arts, Science and Technology continue to provide the most economical option for students pursuing a four-year degree. With an annual enrollment of over 6,500, evening, weekend and online students, STCC is a vibrant campus rich in diversity and justifiably proud of our designation as a Hispanic Serving Institution.
Respect, is one of the Core Values of the College and we strive to nurture mutual respect among faculty, staff and students. With respect, we embrace differences to create an inclusive environment for all
. Together, we support students as they transform their lives through intellectual, cultural, and economic engagement while becoming thoughtful, committed and socially responsible graduates.

The Division of Workforce Development is currently seeking to fill a full-time position of Recruitment & Retention Coordinator. The Coordinator will represent the Division and STCC both on and off-campus, to prospective students, parents, community agencies, and a variety of other individuals or organizations. This individual will be responsible for attending various recruitment events, organizing and conducting information sessions, meeting one-on-one with potential students, providing information regarding workforce training opportunities, fostering relationships, guiding and supporting students enrolling into the various programs, and ensuring program enrollment targets are met.

The Coordinator will warmly receive and greet community members on campus (in person, over the phone, via email) and respond to inquiries on a timely basis The Coordinator will orient students to programs in line with career and educational goals and support them through the intake process.

The Coordinator must have an understanding of and commitment to the mission of supporting students and transforming lives. Candidates must be very comfortable working with ethnically diverse populations. Candidates who are bilingual in Spanish / English are strongly preferred. Has experience making enthusiastic public group presentations. The ability to work flexible and/or extended hours including weekends is required. Individuals who are team-oriented, energetic, focused on details, data-driven, have strong organizational skills, and are comfortable in a fast-paced environment that places a high premium on customer service are desired.

Reports to:

Director of Recruitment, Retention, & Transition

RESPONSIBILITIES:

• Supports students in identifying interests, needs, short- and long-term goals and alignment to workforce training, college, and career pathways to ensure participants appropriately enroll.
• Develops outreach and recruitment plans with program staff and referral agencies.
• Collaborates with the marketing department to promote programs by preparing and providing informational brochures; writing and placing advertisements; delivering flyers.
• Works with other staff to recruit, screen and support candidates for the programs.
• Conducts information sessions, orientation sessions, assessment sessions, attends and/or…