Drain Cleaning Technician

Job Type

Full-time

This position is responsible for delivering efficient, high‑quality customer experiences to Wind River Environmental’s drain customers. You will complete all drain cleaning, jetting, and cable work related to commercial and residential service calls.

Salary: $26.00‑$30.00 per hour.

• Provide effective communication between customers and Wind River Environmental.
• Provide camera service for mainline stoppage.
• Educate and assist customers on the importance of drain repair and replacement.
• Explain reasons for blockage and illustrate how you will resolve the issue.
• Work alongside customer service and dispatch to ensure overall success of the business.
• Protect drain cleaning and camera equipment and keep a well inventory of truck.
• Participate actively in all training exercises, team meetings, and safety discussions.
• Complete and submit quote and service paperwork to management.
• Respond to trouble/emergency calls in a timely manner.
• Follow all Wind River Environmental service protocols.
• Work overtime including weekends and holidays if needed.
• Work on‑call rotations as needed.
• Comply with all FMCSA and DOT regulations if applicable.
• Practice safe work methods to remain accident‑ and injury‑free.
• Recognize hazards inherent in routine and non‑routine tasks and make adjustments to avoid loss, injury, or accident.
• Wear Personal Protective Equipment (PPE) appropriate to your job.
• Other duties as assigned by management.

• Regular exposure to outdoor weather conditions, non‑hazardous fumes, and noise.
• Comfortable working independently.
• Interaction with customers.

• Read and interpret documents including company policies and procedures, safety rules, operating and maintenance instructions, maps and road signs.
• Speak, cooperate, and communicate effectively with customers, co‑workers and management.
• Work independently and manage pressure to meet deadlines.
• Basic computer literacy including email and internet skills.
• Perform basic math functions.

• Must have a valid driver’s license with an acceptable driving record.
• At least 21 years of age.
• At least 2 years of professional commercial driving experience (post‑school).
• Pass DOT drug screen, medical certification, physical exam and road exams.
• Operate in a drug‑free workplace.
• High‑School Diploma.

• Competitive starting hourly rates and opportunity to earn overtime.
• Opportunity to earn a quarterly safety bonus.
• Company‑Paid Smith Systems Defensive Training.
• Company‑Paid Med‑Card Renewals.
• Room for Growth.
• Medical, dental and vision insurance.
• Employer paid life insurance.
• Employee discount for services offered in your area.
• Matching 401K.
• 6 paid holidays, 2 paid floating holidays and generous paid time‑off plan.
• Company‑Paid Uniforms.
• Annual Safety Boot Stipend.

Wind River Environmental services and maintains a broad array of non‑hazardous liquid waste systems, including grease traps, septic tanks and related waste systems. Headquartered in Marlborough, MA, we offer a full suite of services to business, residential and municipal customers throughout the East Coast.

Wind River Environmental is an Equal Opportunity Employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally‑recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co‑workers.