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Slots Guest Service Representative - MGM Springfield
Job in
Springfield, Hampden County, Massachusetts, 01104, USA
Listed on 2026-07-15
Listing for:
MGM Resorts
Full Time
position Listed on 2026-07-15
Job specializations:
-
Entertainment & Gaming
Customer Service Rep, Casino -
Customer Service/HelpDesk
Customer Service Rep, Casino
Job Description & How to Apply Below
Pays slot machine jackpots and balances cash at end of shift;
Enrolls slot players into MLife program;
Educates guests about slot machines and assists in locating machines;
Promotes high level of service and greets guests;
Reports underage gambling and resolves guest complaints within scope of authority
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