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Events & Guest Experience Specialist

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: MGM Resorts International
Full Time position
Listed on 2026-07-15
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Staff/ Venue Crew, Event Management & Planning
  • Customer Service/HelpDesk
    Customer Service Rep, Event Staff/ Venue Crew, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 15.45 USD Hourly USD 15.45 HOUR
Job Description & How to Apply Below
Position: Live Events & Guest Experience Specialist

MGM Springfield is seeking a Special Events Representative to assist with event setup, breakdown and execution, using strong customer service to engage guests. You will help manage registrations, check-ins, and gifts, while maintaining inventory and assisting with administrative duties.

A flexible schedule is required to support daily event activities. The starting rate is $15.45 per hour, with benefits and opportunities to grow within a vibrant entertainment environment at MGM Resorts

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