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VIP Casino Concierge - Guest Experience & Promotions

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: MGM Resorts International
Part Time position
Listed on 2026-07-18
Job specializations:
  • Entertainment & Gaming
    Casino, Event Management & Planning, Customer Service Rep, Gaming Manager
Salary/Wage Range or Industry Benchmark: 22 USD Hourly USD 22.00 HOUR
Job Description & How to Apply Below

MGM Resorts International’s MGM Springfield is seeking a Casino Concierge to connect with guests, create memorable experiences, and help drive player loyalty through personalized service and exciting promotions.

This part-time role at MGM Springfield offers $22/hour starting, requires strong customer service and English communication, plus casino/VIP experience. You will educate hosted players, prepare reports, and support promotions, delivering exceptional guest experiences.

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