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Patient & Guest Experience Liaison; 2nd Shift
Job in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-07-24
Listing for:
Baystate Health
Full Time
position Listed on 2026-07-24
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Baystate Health is seeking a Patient Relations & Guest Services Specialist to receive and assess requests from patients, providers, service areas, and payors, ensuring accurate information exchange and documentation in line with established protocols.
Under the direction of the manager, you will perform admissions-related tasks for Wesson Women’s Hospital, respond professionally to callers, maintain call standards, and collaborate with hospital staff to satisfy customer requests.
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