Senior Commercial Loan Administrator

Company Overview

Webster is a leading commercial bank founded in 1935 that focuses on people and community.

• Conduct quality control reviews of commercial loan documentation to ensure data integrity, accuracy, and consistency with loan boarding sheets and all related loan systems.
• In conjunction with the LOB, review draft loan documents to ensure alignment with bank policy, credit approval terms, and loan system compatibility.
• Support internal audit and compliance partners by producing samples to support targeted reviews.
• Leverage insights from quality control reviews to recommend updates to procedures that enhance operational efficiency.
• Provide data inputs for key performance indicator (KPI) reporting to monitor adherence to quality control standards.
• Follow‑up on missing & pending items as well as ongoing documentation such as expired or cancelled insurance (work with operations to ensure timely force placement as necessary).
• Assist PMs if needed with follow‑ups for other types of ticklers – financial statements, covenants, manual tax monitoring, etc.
• Assist PMs with client due diligence requirements (i.e., Credit report pulls, loan confirmations).
• Support “lighter touch” customer requests (i.e., balance inquiries, loan statement requests, interest rate options, extensions, etc.), working with the LOB to approve and Operations to execute.
• Review advance requests and circulate for approval, and submit to Loan Operations for processing.
• In alignment to bank policy and procedures, coordinate internal loan system administrative coding changes with Loan Operations.
• Work on internal projects to improve the lending process, enhance/expand middle office capabilities, and support the Lines of Business & Operations.

• Strong interpersonal and customer service skills to interact with lending teams, operations partners, attorneys, and borrowers.
• Strong understanding of commercial lending process, compliance & regulations, loan types/products/structures, etc.
• High confidence in reviewing and understanding legal loan documents and contract terms (paralegal experience is a plus).
• Ability to multitask and manage multiple transactions and servicing requests simultaneously.
• Basic understanding of loan & lending systems (i.e., Signature, ACBS, Loan IQ, Sageworks LOS, Salesforce, etc.) and proficiency in Microsoft Applications.
• Fundamental math/accounting/finance skills to understand debits, credits, balancing, amortization schedules, etc.

Bachelor’s Degree in Arts/Sciences (BA/BS) from an accredited college or university is preferred.

5–7 years of prior paralegal, commercial lending loan administration, and/or closing experience on $10MM–$50MM+ commercial transactions within borrower segments (C&I, CRE, Sponsor & Specialty, ABL, etc.) are required.

The estimated salary range for this position is $90,000.00 to $. Actual salary may vary depending on job‑related factors such as knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.