Head of Investment Controls

The Opportunity

We are seeking an experienced professional to lead the development, design, and implementation of an internal control oversight program, reporting to the Head of Investment Compliance & Controls within the Investment Strategy & Governance organization in Investment Management (IM). As Head of Investment Controls, you will be responsible for evaluating the control framework for various investment‑related processes for the Company’s General Investment Account.

In this role you will oversee all aspects of the control framework for IM, including but not limited to performing risk assessments, evaluating control design and effectiveness, continuous monitoring and testing of controls for various investment processes, such as portfolio management, trade capture, trade settlement, pricing and valuation, and cash processing and collateral management for a variety of asset classes (e.g., public, private, and derivatives).

As a senior member of the team you will also lead the design of the future‑state control environment for the Company’s investment ecosystem transformation initiative, partnering with stakeholders to embed appropriate controls and best practices. In this role you will partner with various internal and external stakeholders across Mass Mutual and its affiliates to remediate control design and effectiveness gaps and recommend process improvements to the Head of Investment Compliance & Controls, and present overall control recommendations to the senior leadership team within IM.

You will play a critical role in helping shape and implement the future operating model of governance, risk and controls for processes supporting the General Investment Account and helping to ensure consistency and continuity across front, middle, and back‑office functions.

The Investment Compliance & Controls Oversight team partners with various stakeholders across Mass Mutual and its affiliates to assess and monitor compliance on a broad range of investment‑related regulatory, governance, reporting and risk matters for the Company’s General Investment Account. The team is focused on adding value via risk mitigation, control governance, process improvement, automation, and enhanced reporting to support the Company’s investment strategies and objectives.

As a senior member of the IM Compliance Team, you will drive and provide valuable insight and perspectives to management, enhancing the oversight and monitoring of operational and financial reporting controls. You will serve as a trusted thought partner, delivering practical insights that help the business and stakeholders embed effective controls and best practices across IM and on strategic initiatives and projects.

• Build and perform risk assessments on operational processes to identify key and non‑key controls and gaps in the design of the controls.
• Alongside Head of Investment Compliance & Controls, work with operational senior leaders across Investment Management to ensure effective governance and frameworks and controls for identified risks.
• Ensure that controls are effectively designed to sufficiently mitigate operational errors and financial reporting risks.
• Create process/workflow narratives outlining the type (preventive/detective) and objective (accuracy/completeness) of the controls performed.
• Coordinate walkthroughs in conjunction with process owners in support of examinations performed by auditors and regulators.
• Conduct continuous monitoring and testing to validate ongoing effectiveness of key and non‑key controls (in collaboration with process owners).
• Evaluate the adequacy of documentation evidencing the performance of controls in support of certain investment management representations relative to the Company’s financial statements.
• Collaborate with various stakeholders (ex: IM Senior Leadership team, Controllers, External Auditors, etc.) to identify, assess the impact and remediate control design and effectiveness gaps.
• Recommend and partner with various stakeholders to drive process improvements and automation.
• Partner with various stakeholders on projects and strategic initiatives to ensure that best practices are incorporated as appropriate.
• Lead the design of the future‑state control environment for a front‑to‑back investment ecosystem transformation by partnering with stakeholders to embed effective controls and best practices.
• Collaborate with stakeholders to ensure appropriate remediation of control deficiencies in a timely manner.
• Oversee deliverables recommended by audit, ERM and other governance bodies requiring investment management follow‑up.
• Develop enhanced reporting for stakeholders within IM to increase awareness of control gaps, the status of remediations and identify patterns that may signal changes in the control environment.
• Develop relationships with managers and senior leaders across I