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Collections Specialist: Delinquency & Recovery Expert
Job in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-08-30
Listing for:
MassMutual
Full Time
position Listed on 2026-08-30
Job specializations:
-
Finance & Banking
Regulatory Compliance Specialist, Financial Compliance, Risk Manager/Analyst, Loan Servicing
Job Description & How to Apply Below
Mass Mutual Federal Credit Union in Springfield, MA is seeking a Collections Specialist to join a supportive, skilled team that prioritizes member experience and compliant collections practices.
You will assist in collecting on delinquent loans and accounts, manage notices, and help recover collateral while ensuring adherence to FDCPA, BSA, and applicable regulations. The role supports policy improvements and regular reporting to management.
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