Operations Associate Nights R40951
Listed on 2026-02-03
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Healthcare
Healthcare Nursing
Overview
Baystate Health, a nationally recognized leader in healthcare quality and safety, is looking for a Full Time Operations Associate to join our team in Springfield, MA.
Req#: R40951
Category(s): Administrative Support, Unit Clerical Support
Full Time / Part Time: Full-Time
Shift: Third
Location: Baystate Main Campus, Daly 6A, ACE Unit, Springfield, MA
Compensation — Minimum – Midpoint – Maximum
$16.02 – $19.28 – $23.65
Baystate Health compensation note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range.
Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
Schedule: Full time, 3rd Shift;
Hours:
7pm-7:30am; 36 hours/week;
Rotating days, every other weekend and rotating holidays required
Locations: Baystate Main Campus;
Daly 6A, ACE Unit;
Springfield, MA
Tracks, prioritizes and assigns beds. Communicates with BMD and BM for admissions, discharges and transfers (ADTs). Coordinates unit/department ADTs. Checks BMD enters new data and advises Charge Nurse of changes. Checks CIS for discharge orders, follows up with MD, CM RN to assure discharge documents are complete. Enters discharges in OA Gold and pending discharges in BMD. Rounds 3 times daily with RNs and CM regarding discharges, discharge times and special instructions, appropriateness for Discharge Lounge.
Notifies CM if ambulance is unable to come @ assigned time. With CM, monitors BMD for observation patients to determine if patient needs discharge or status change. Tracks new admissions from the ED. Retrieves SBAR data from the ED and communicates to the nursing staff. Assures fax is received within 30 minutes. Arranges patient transport from the ED if needed.
Carries BMD beeper, assigns coverage during breaks and meals to ensure constant flow of ADTs.
Places calls to MDs and ancillary departments to facilitate patient care and throughput. Coordinates communication with NEOPO and related paperwork in conjunction with RN. Screen calls for clinical team and facilitates communication of information requested.
Identify daily the Hospitalist of the day through electronic systems and print this form for team use throughout the day. Post break and lunch coverage in a central location for ease in obtaining patient related information and fostering communication.
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