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DME Specialist

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Northeast Ortho
Full Time position
Listed on 2026-02-20
Job specializations:
  • Healthcare
    Orthopaedic Tech
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

New England Orthopedic Surgeons, Inc. (NEOS)
A Division of Northeast Orthopaedic Alliance

Position: DME Specialist / Fitter
Department: Clinical
Reports To: DME Coordinator
FLSA Status: Non-Exempt
Employment Type: Full-Time
Location: 300 Birnie Avenue, Springfield, MA
Schedule: Monday–Friday, 8:30 AM – 5:00 PM

Position Summary

The DME Specialist/Fitter supports patient care by assisting with orthotic fittings and durable medical equipment needs in a fast-paced orthopedic practice. This role ensures smooth patient flow, proper application and removal of splints and orthotics, and provides patients with clear care instructions while maintaining accurate documentation and inventory control.

Essential Duties and Responsibilities
  • Maintain smooth and efficient patient flow throughout the clinic
  • Position, transfer, and prepare patients for orthotic fittings
  • Apply and remove splints and orthotics
  • Provide patients with verbal and written orthotic care instructions
  • Document patient visits accurately in the medical record
  • Assist other departments with patient transfers as needed
  • Stock, clean, and maintain the DME room
  • Assist with ordering and inventory management of DME supplies
  • Perform related duties as assigned
Qualifications

Education:

  • High school diploma required

Experience:

  • Minimum of two (2) years of experience applying orthopedic casts and braces

Skills & Knowledge:

  • Proficiency in medical terminology
  • Strong communication skills, both verbal and written
  • Ability to clearly explain procedures and instructions to patients
  • Knowledge of Microsoft Word and medical office software preferred
Physical Requirements
  • Ability to lift up to 50 lbs
  • Frequent walking, bending, stooping, kneeling, crouching, reaching, standing, and sitting
  • Ability to work at a computer monitor for up to 6 hours per day
  • Visual and hearing acuity correctable to normal in one eye and one ear
Work Environment
  • Medical office environment with adequate heat, lighting, and ventilation
  • Regular exposure to patients in a fast-paced orthopedic practice
  • Position may involve moderate stress typical of a clinical setting
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