Relief​/Per Diem Float Counselor

Relief/Per Diem/Float Counselors - Entry Level & Clinical

Flexible Hours | Meaningful Work | Exposure to Multiple Programs

Are you looking for flexible, rewarding work with a mission-driven organization? Join our centralized float pool at Clinical & Support Options (CSO) - the fastest-growing behavioral health agency in Western Massachusetts and a 2023 & 2024 Top Workplace in the Healthcare Industry!

We're hiring Relief, Per Diem, and Float Counselors to provide direct support to clients across multiple programs and sites.

Starting Pay: $18.50- $20.50/hour

• Provide supportive, therapeutic counseling and ensure the safety of clients/guests.
• Assist clients/guests with daily living activities, including self-care, meals, recreation, and medication administration/documentation.
• Monitor clients/guests through rounds, hourly checks, and observations, responding to crises as needed.
• Greet, communicate, and respond to clients/guests with respect, empathy, and sensitivity.
• Maintain a safe, sanitary, and dignified environment for all clients/guests.
• Coordinate daily activities, including intake, bed assignments, meals, social support groups, and safety assessments.
• Document client/guest interactions, incidents, and progress in electronic records; communicate effectively with team members.
• Support clients/guests in engaging with systems of care and divert from emergency interventions when possible.
• Enforce program/shelter rules, including adherence to schedules, chores, and safety protocols.
• Participate as an active member of the treatment or support team, including preparing reports, presenting cases, and obtaining approvals when required.
• Perform additional duties as assigned to ensure the integrity of the facility and well-being of clients/guests.

• Exposure to Diverse Settings:
  Work across multiple sites and client populations.
• Opportunities for Growth:
  Build clinical and crisis-intervention skills with support from experienced teams.
• Flexible Scheduling:
  Work around your life with set schedules or as-needed shift coverage.
• Meaningful Impact:
  Step in where support is needed most, offering consistency and compassion.

• Valid driver's license and reliable transportation.
• Experience in the behavioral/mental health field.
• Bilingual candidates are strongly encouraged to apply.

EOE/AA