Medical Receptionist - Adult Medicine - Walk-In Clinic - Springfield

Employment Type

Full time

Day Shift

Medical Receptionist

Ready to thrive in a dynamic, high‑energy environment? Join our Adult Medicine, Walk‑In Clinic located at 325 Bicentennial Hwy. Practice and bring your exceptional talents to a team that makes a real impact—every single day.

If you love helping patients, staying organized, and being part of a fast‑paced, supportive team, we want to meet you!

You would be responsible for providing essential front‑office support in a busy Orthopedics practice, ensuring a smooth and professional experience for every patient. This includes appointment scheduling, patient check‑in/check‑out, insurance verification, copay collection, referral coordination, chart preparation for the clinical team, and handling incoming calls and documentation. Ideal for someone who is detail‑oriented, organized, and comfortable multitasking in a fast‑paced, team‑based environment with a strong focus on customer service and efficiency.

• Greets and communicates with patients via phone or in person in a courteous and professional manner, identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols to maximize provider productivity.

• High school diploma or equivalent.
• Experience with in a medical office or billing department preferred; knowledge of patient billing and medical terminology preferred.
• Excellent keyboard skills. Requires proficiency in a Windows‑based computer environment and Microsoft Office products. Accuracy and dependability required.

$17.50 - $23.80 per hour. Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

• Day Shift. Hours may vary.
• Great benefits effective day 1.
• Patient‑centric environment.
• Career growth and advancement potential.
• Diverse and inclusive culture.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.