Medical Receptionist - Adult Medicine - Springfield

Employment Type

Full time

Day Shift

We’re Hiring a Medical Receptionist! ATTACH RESUME

Ready to succeed in a fast‑paced, high‑energy environment? Join our Adult Medicine Practice and use your skills to make a meaningful difference for patients every day.

If you enjoy supporting others, staying organized, and working as part of a collaborative, patient‑focused team, we’d love to connect with you!

In this role, you’ll be responsible for accurate patient registration, co‑pay collection, and appointment scheduling. You’ll also provide clerical support and assistance to both internal team members and external customers, helping ensure smooth and efficient daily office operations.

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols in order to maximize provider productivity.

• High school diploma or equivalent
• Experience with in a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred
• Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

$17.50 - $23.80. Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

• Day Shift. Hours may vary
• Great benefits effective day 1!
• Patient‑centric environment
• Career growth and advancement potential
• Diverse and inclusive culture

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.